June 6, 2023
10:00 AM (Dubai)

Insider Scoops to Accelerate Banks’ Customer
Experience (CX) with Digital Marketing and SEO

About The Event

We bring to you the very first PB Live Episode with banking industry experts in customer experience (CX).
These experts are ready to share insider scoops of how you can give the most exceptional CX through digital marketing and SEO!
The discussion will revolve around how you understand the customer journey, optimize your digital marketing strategies for each stage of the journey, leverage SEO to enhance the customer experience, personalize and customize, use the power of data and analytics, build trust and loyalty, balance automation and human touch, measure success, and stay ahead of the curve with emerging trends and best practices.

What this episode includes:

Experts’ insider scoops to excel your bank’s CX that will drive business success

Tips on how you can be ahead of competition through CX

Discussion on real-world examples and case studies that will unveil shocking conclusions

Get a chance to win FREE certified course by Udemy “The Complete Digital Marketing Guide – 24 Courses in 1” (https://www.udemy.com/share/1013fu/)

Ask any questions live from the experts!

Insider Scoops to Accelerate Banks’ Customer Experience (CX) with Digital Marketing and SEO

June 6, 2023

10:00 AM (Dubai)


Faran Niaz

CEO & Founder · CX Future

Listed amongst the ‘Top 100 Global CX thought Leaders’, Faran Niaz is also the co-author of the Best Seller Book on Amazon ‘Customer Experience 4 – CX4’. With over 25 years of experience working with the top financial institutions – including Citibank, Mashreq & ADIB, Faran Niaz is an expert in customer experience, customer centricity, employee engagement and change management.

Syed Haider

Head of Strategy · Point Blanc Media

With over 15 years of experience, he is an expert of digital transformations in the banking, fintech, technology, and retail companies. He has led several transformation projects and expanded the footprint of his employer in new product territories and regions. He is currently expanding Point Blanc Media’s footprint into Retail F&B, Fintech, Consulting and Crypto Space, helping clients optimize their digital marketing spend and allocate capital towards highest ROI strategies.

Sidrah Fariq

Global Head of Retail · Deribit

Digital Sales/Business Development and Marketing Enthusiast with over 8 years of experience in the GCC region – have led sales and business teams to acquire local and international clients in various verticals – Government, Beauty, Finance, Retail, FMCG, Consumer Electronics, IT, Fashion, B2B, Management Consultancies, Fintech, Block-chain, Crypto, Ed-tech, Banking, Education, Makeup, Service industry, B2B.